Refund & Return Policy
At Talkcloth, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.
Return Eligibility
We accept return and exchange requests within 7 days of receiving your order.
To be eligible for a return:
- The product must be unused, unworn, unwashed, and in its original condition.
- All original tags, labels, packaging, and accessories must be intact.
- The product must be free from stains, odors, damage, or alterations.
- A valid order confirmation or proof of purchase is required.
Non-Returnable Items
The following items are not eligible for return or refund:
- Products marked as Final Sale or Non-Returnable
- Customized or personalized products
- Gift cards
- Products that have been worn, washed, damaged, or altered
- Items returned without original tags or packaging
How to Request a Return
To initiate a return, please contact our customer support team with the following information:
- Order Number
- Customer Name
- Reason for Return
- Photos of the product (if damaged, defective, or incorrect)
Contact Details
Email: talkcloth9@outlook.com
Phone: +91 97206 57678
Our team will review your request and provide return instructions if your request is approved.
Refund Process
Once the returned product has been received and inspected, we will notify you whether your refund has been approved.
If approved:
- Refunds will be issued to the original payment method.
- Refund processing generally takes 5–10 business days, depending on your bank or payment provider.
Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.
Please provide:
- Order Number
- Photos of the product
- Photos of the packaging
- Description of the issue
After verification, we may offer:
- A replacement
- A size exchange (subject to availability)
- A full or partial refund
Exchanges
We offer exchanges for eligible products based on size, color, or availability.
Exchange requests must be submitted within 7 days of receiving your order.
Return Shipping Charges
- If the return is due to our error (wrong item, damaged product, defective product, or incorrect size shipped), we will bear the return shipping charges.
- For all other approved returns or exchanges, the customer is responsible for the return shipping costs.
Order Cancellation
Orders may be cancelled before they are shipped.
Once an order has been dispatched, cancellation requests may not be accepted and will be handled according to this policy.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account.
- Contact your bank or payment provider.
- If you still have not received your refund, please contact our customer support team.
Contact Us
For any questions regarding returns, refunds, exchanges, or sizing, please contact us:
Talkcloth
Owner: Sumit Kumar Sagar
Email: talkcloth9@outlook.com
Phone: +91 97206 57678
Business Address:
Suresh Chandra, 138
Kaithal Gate Dehariya
PO: Chandausi
District: Sambhal
Uttar Pradesh – 202412
India